My bracelet arrived and it was a bit tight, I reached out and they immediately responded and sent me a new one. Love the style and especially love the customer service.
Thanks so much for your sweet review! We're really happy we could sort it out quickly and that you’re loving your bracelets ❤️ Enjoy!
Year ago i ordered adventure bracelet and me and my husband loved it, and this year i ordered fire and king and queen bracelet, and they are perfect.
Thank you so much for your wonderful review! ❤️ We’re so happy to hear that both you and your husband love the bracelets and that you decided to buy 3 new pairs - yaaay! Your support truly means the world to us. Enjoy them!
I just want to say how impressed I am with the customer service. I had written a review about how much we loved the bracelets but were disappointed in how they broke so soon. Not even 24 hours later I received an email saying they were going to replace our bracelets! They just came in this week and we are proudly wearing them again!
Thank you so much for your new review, Kelly! We’re delighted to hear that you were impressed with our customer service and are happy with your new bracelets. 😊 It means a lot to us that you’re proudly wearing them again! ❤️
UPDATE: One of my bracelets broke & they immediately processed a replacement! Love these bracelets so much, great quality & so cute!! Would 100% order more from them!! Thanks for everything :)
Thank you for your kind words and for giving us a chance to make things right! We're so happy you like the bracelets, and we can't wait for you to come back for more ❤️
I love these but the black one broke so fast sadly. The string began to fray and it shattered
Thank you for taking the time to leave a review and for sharing your experience with us, Katie! We're truly sorry to hear about the bracelet. We have reached out to you via email to offer solutions and to make things right. Please check your inbox for our message. We appreciate your support and understanding, and we look forward to resolving this issue for you.